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Avoiding timeouts
Why timeouts happen in the Santa HQ Live Chat, the habits that keep you chatting, and what to do if you get one.
Avoiding timeouts3 min
Why did I get a timeout?
Timeouts are short pauses from chatting. Here are the most common reasons they happen in the Santa HQ chat.
Avoiding timeouts3 min
10 ways to avoid a timeout
Simple habits that keep you chatting all the way to Christmas Eve.
Avoiding timeouts2 min
Slow mode, subscribers-only, and members-only explained
Can’t send a message? A chat mode might be on. Here is what each one means.
Avoiding timeouts2 min
I got a timeout — what now?
Don’t worry. Here is how to get back to chatting without making things worse.