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Live Chat basics

How to join the Santa HQ Live Chat, why a message might not show up, the chat rules, and how to stay safe while chatting.

Everything you need to send your first message during a live stream on @SantaHQTracking.

You hit send but nothing appeared? These are the usual reasons and how to fix them.

Can’t see the chat at all? Here is how to bring it back on a computer or phone.

A family-friendly chat for viewers of all ages. Here is what we expect from everyone.

How to spot scams and fake Santa HQ accounts, and what to do about them.