Live Chat basics

Why isn’t my message showing up?

You hit send but nothing appeared? These are the usual reasons and how to fix them.

3 min read

Common reasons

  • Your message was held for review by YouTube’s automatic filter. A moderator may still approve it.
  • It contained a word on the chat’s blocked-words list, so it was removed automatically.
  • It included a link, which the chat doesn’t allow.
  • You’re in a timeout. The chat box tells you how long it lasts.
  • Slow mode is on and you sent another message before the timer ended.
  • Your connection dropped for a moment and the message never sent.

What to try

  1. Switch the chat from “Top chat” to “Live chat” using the menu at the top of the chat panel.
  2. Refresh the page or restart the YouTube app.
  3. Re-read your message for links, blocked words, or ALL CAPS, and send a fresh version.
  4. If nothing works, wait a few minutes before trying again. Sending the same message repeatedly can lead to a timeout.

Elf tip: Other viewers may see your message even when it seems to vanish for you. Avoid sending it again and again.

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