Live Chat basics

The Santa HQ Live Chat rules

A family-friendly chat for viewers of all ages. Here is what we expect from everyone.

2 min read

The rules

  1. Be kind. No bullying, insults, or arguing with other viewers.
  2. Keep it family-friendly. Many of our viewers are kids.
  3. No spam: don’t repeat messages, flood emoji, or write in ALL CAPS.
  4. No links, and no promoting other channels.
  5. Never share personal information, yours or anyone else’s.
  6. Don’t pretend to be Santa, an elf moderator, or Santa HQ staff.
  7. Follow moderator instructions.

What happens if rules are broken

Moderators may delete messages, give a timeout, or hide someone from the chat. Most of the time a friendly reminder or a short timeout is all it takes.

More about live chat basics