What happens when you block someone?
A quick explanation of what the other person sees, what you see, and what blocking can’t do.
2 min read
What changes
- Their Live Chat messages are hidden from you.
- They are not notified that you blocked them.
- Everyone else in the chat can still see their messages unless a moderator acts.
What blocking can’t do
- It doesn’t remove them from the stream or stop them chatting with others.
- It doesn’t stop them watching Santa HQ videos.
- It isn’t a report — moderators only find out if you report the message.
Elf tip: Seeing someone impersonating Santa HQ? Our team will never ask for passwords, payments, or personal details in chat. Report them right away.