Santa HQ Support
Help with @SantaHQTracking

How to find the live stream on @SantaHQTracking

All Santa HQ live streams and their Live Chat happen on @SantaHQTracking. Here is how to find the one that’s on now.

2 min read

Steps

  1. Go to youtube.com/@SantaHQTracking, or search “SantaHQTracking” in YouTube.
  2. Open the channel and select the “Live” tab.
  3. A stream that’s on now shows a red “LIVE” badge. Tap or click it to start watching.
  4. Upcoming streams show a “Scheduled” or “Upcoming” label with a start time.

Don’t see it?

  • The stream may not have started yet. Check the Upcoming streams or the channel’s Community posts.
  • Make sure you’re on @SantaHQTracking, not a look-alike channel.

Elf tip: On a scheduled stream, tap “Notify me” so YouTube reminds you when it starts.

More about help with @santahqtracking

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Get notified when @SantaHQTracking goes live

Never miss a stream. Turn on all notifications for the live channel in a few taps.

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The live stream is buffering or won’t play

Frozen video, endless spinning, or a black screen? Try these fixes, in order.

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Missed it? Watching past streams

How to find a stream after it has ended, and what happens to its Live Chat.

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@SantaHQTracking or @Support.SantaHQ: which channel is which?

Santa HQ has two channels. One is where the fun happens, the other is where to get help.